Papers with intent detection models
Class Lifelong Learning for Intent Detection via Structure Consolidation Networks (2023.findings-acl)
Copied to clipboard
Qingbin Liu, Yanchao Hao, Xiaolong Liu, Bo Li, Dianbo Sui, Shizhu He, Kang Liu, Jun Zhao, Xi Chen, Ningyu Zhang, Jiaoyan Chen
| Challenge: | Existing intent detection models can only handle predefined intent classes in the offline environment. |
| Approach: | They propose a method that continually learns new intent classes from new data . structure-based retrospection and contrastive knowledge distillation are used to solve these problems . |
| Outcome: | The proposed method outperforms existing models on three benchmarks. |
Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations (2021.naacl-industry)
Copied to clipboard
| Challenge: | Intent detection models require large amounts of labeled data to achieve high accuracy, and in practical scenarios it is more common to find small, unbalanced, and noisy datasets. |
| Approach: | They benchmark intent detection methods on a variety of datasets and found that Watson Assistant's model outperforms other commercial solutions. |
| Outcome: | The proposed model outperforms pretrained language models on a variety of datasets while requiring only a fraction of computational resources and training data. |